Customer complaints code for Primefix Appliances Care.

If you are dissatisfied with Primefix Appliances Care services, our customer complaints code provides you with clear and helpful information about what to do. It informs you:

How to file a complaint

Even though we are dedicated to provide you with the best possible service at all times, mistakes can nevertheless happen. We take great satisfaction in providing excellent customer service, and the sooner you notify us of an issue, the sooner we can resolve it.

Online

Visit www.primefixappliancecare.co.uk, click "contact us," and register your complaint. This will save you the trouble of writing or sending a letter to us, allowing us to address it more quickly.

By phone

Call us at 08431226928 between 10:00 AM and 5:00 PM, Monday through Friday, if you are a residential client with a complaint regarding sales, bills, or other general issues. On Saturdays and Sundays, we are closed. From your landline, this call is free.

Give us a call at 08431226928 if you are reporting an appliance malfunction. This line is available five days a week during business hours.

Our customer service/tech support experts are accessible Monday through Friday from 10:00 AM to 5:00 PM if you would want to talk to someone about a complaint related to the appliance breakdown that hasn't been handled yet. On Saturdays and Sundays, we are closed.

Call us at 08431226928 if you have a bill-related concern, and ask customer care to connect you with the accounts manager.

Give us a call at 08431226928 if you have a problem regarding fixing an appliance. This line is open Monday through Friday from 10:00 AM to 5:00 PM. On Saturdays and Sundays, we are closed. While you're still on the line, our customer care and tech support advisers will attempt to resolve the issue.

By Email

You can email us about your issue at any time of day. If you have placed an order for a product, please include your landline phone number together with your account number or any reference number provided by us, such as the order number displayed on your document. In addition to providing your full name and address, you should describe the issue in detail. We need as much information as possible to look into your issue, so please don't generalize. Send us an email at support@primefixappliancescare.co.uk.

By letter

Although responding by letter takes more time, if you would rather write, please send it to the address shown below. Don't forget to mention the service's phone number and account number.

If you are a residential client, send a letter to:

Address of Primefix Appliances Care
Customer Services Manager
6 Apple Court, Liverpool, England, L6 9JA